Deposit and Cancellation Policy

If you are already in Key West or looking for a reservation within 7 days please call @305-304-1181.

A 50% deposit in the form of check, money order or credit card is due within 7 days of making the reservation.

We have a 7 day (14 days for Weddings, holidays & special events) cancellation policy.

Please understand we have a limited number of seats on board. Unlike other charter company’s that have a fleet of boats or large passenger vessels,

filling seats due to a late cancellation is often not possible for us.

Your 50% deposit is non refundable if you cancel within 7 day (14 days for Unions @ Sea, holidays & special events) of your charter date and are unable to reschedule for any reason. You will be charged the full balance due in the case of canceling within 48 hours of scheduled charter or a no show.

If you need to cancel outside these guidelines your deposit may be refunded less a processing fee of $25.00 by company check.

However, if Captain Karen needs to cancel due to weather or unforeseeable circumstances and your trip cannot be rescheduled during your stay, your deposit will be refunded to you in full by company check.

For Credit Card Deposits please call 305-304-1181

DO NOT give credit card information in the body of your email.

If you choose to make your deposit by check or money order

Send deposit & include the following to:

Venus Charters
PO BOX 4394
Key West, FL, 33041

Please include with your deposit your Visa or MasterCard 16 digit account #, exp. date & billing zip code. Your card will not be charged except in the case of a last minute cancellation or if you do not show. Balance is due the day of your charter. You may pay with check, money order, travelers checks, cash or use your credit card.

Additional information that would be helpful to us would be; where you are staying, arrival date & cell# while you are in the Keys.

Thank you for choosing Venus Charters. We appreciate the opportunity to show you the best Key West has to offer!